I'm slow. You all probably read this already at Fit Bottomed Girls. (Or from ABC News.)
EB Brands, a company that makes fitness balls for Bally Total Fitness, Everlast, Valeo and Body Fit Fitness Balls, is "recalling" their fitness balls. Turns out these fitness balls can burst if they're not inflated properly -- but the proper instructions on how to inflate them are not included with the product, and the balls are sold as "unbreakable."
Does that make any kind of sense to you?
The Consumer Product Safety commission says that 47 people have complained about the fitness balls bursting since 2000. It's not a situation of people using fitness balls that are not suited for their weight. One woman, just over 100 pounds in weight, had the fitness ball she was sitting on burst when she was lifting weights.
And it gets better. (Or worse.) ABC says, "Though the action is termed a recall, EB Brands won't actually be taking the balls back unless they have burst." According to the Consumer Product Safety Commission, "Consumers should contact EB Brands to receive a copy of the updated instructions on how to safely inflate the ball."
So, let me see if I have this straight. If I buy one of these things, the label on the box still says "unbreakable." If I find out the hard way (ouch!) that the ball isn't unbreakable, they'll send me a new one -- so I can break some other part of my body? Will they take the "unbreakable" label off the box first? They won't send me the corrected instructions unless I know to ask for them. (They have apparently just started shipping boxes containing the new instructions; i.e. if a box is already sitting out on a shelf in a store, it doesn't contain the latest instructions or carry any indication that there's a problem.) If I don't know to ask for the corrected instructions, then what I don't know might hurt me.
Okay, some people need to go back to Customer Relations school and polish their image while they're at it. This is not good PR.



